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Snorkeling

F.A.Q

Find all your answers here!

  • Where is Lucaya Watersports & Tours located?
    Lucaya Watersports & Tours is located on the island of Grand Bahama. Our headquarters is located at Taino Beach Resort & Clubs. See the Map on our About Us page for further information.
  • Can I get a refund if I did not do the tour?
    All Lucaya Watersports & Tours sales/tickets are NON-REFUNDABLE. However, if you are unable to do the tour for personal reasons, we will honor your ticket for up to 1 YEAR after purchase date.
  • If my tour is canceled due to bad weather, can I get a refund?
    Yes. All tours are weather permitting, therefore, if your tour was canceled due to bad weather, we will happily refund you by the method of payment you used at purchase.
  • Is transportation included in my tour price?
    No. Lucaya Watersports & Tours does not provide transportation for our tours unless stated in the description. Tours that currently include transportation to and from your Resort are: 1. Combination Bus Tour 2. East End Cave Bus Tour
  • Is Lucaya Watersports & Tours open everyday?
    Yes, Lucaya Watersports & Tours is operates business everyday 9am - 5pm EST, weather permitting.
  • What are the age and pricing requirements for the tours offered by Lucaya Watersports?
    At Lucaya Watersports, we offer a variety of tours and activities that cater to families and individuals visiting Grand Bahama Island. Our pricing is structured based on age categories to ensure everyone can enjoy our services. An adult ticket is priced for guests who are 13 years old and up. Child pricing applies to guests between the ages of 6 to 12 years. It is important to note that our snorkeling tour has a specific age requirement; children must be at least 8 years old to participate in snorkeling. Therefore, the child pricing for the snorkeling tour applies to children aged 8 to 12 years.
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